The Ministry of Hajj and Umrah was organized in 1422 AH (2001 AD); So that it carries out supervisory, organizational,
and control tasks for the work of all parties within the system of service providers for pilgrims, visitors, and Umrah performers.
Ministry of Hajj and Umrah
The Ministry of Hajj and Umrah is one of the important governmental agencies that have an important role in implementing the state’s policy on religious trips for Muslims
who come to Saudi Arabia from all over the world for the purpose of Hajj, Umrah, or visit,
Moreover, it is responsible for visitors’ safety and care before their arrival and until their return to their homes after performing their rituals.
In Addition, the website supports Arabic, English, French, Farsi, Malay, Urdu, and Turkish language.
Objectives of the Ministry of Hajj and Umrah
The Ministry seeks to achieve many goals and to prepare all service facilities to serve guests of Haram, taking care of them and giving them attention,
and among its most prominent goals are:
- Work to improve the services provided to pilgrims and Umrah performers.
- Developing the Umrah or Hajj experience for pilgrimages, using the latest technology.
- Make Hajj and Umrah easy and accessible through the provided human and technical efforts.
- Improving the skills of field service workers to ensure distinguished services for pilgrims, by adopting distinct and effective training programs.
- Coordinating with all relevant authorities to facilitate the performance of pilgrims and visitors for their rituals.
- Work in accordance with the values and teachings of the Islamic religion to provide distinguished services.
- Unifying efforts to motivate the citizen to contribute, in turn, to the best of his ability, in serving the guests, whether he is an employee or a volunteer.
Learn more about Umrah Apps.
Ministry of Hajj and Umrah Services
The Ministry provides many services, for example:
Firstly, Umrah Services
It provides a lot of services for Umrah, for example:
- Transportation is like buses.
- Documentation of the Umrah visa, documents related to housing and transportation for Umrah performers,
and documents of Umrah companies for documentation with an external agent.
- Re-updating the data of the Umrah companies affiliated with the same company or its external agent.
- Services related to increasing the number of branches of Umrah companies, and can separate the existing partnership between Umrah companies and their agent.
- The site provides a service for rewriting information about Umrah companies.
Check our list of the Top 3 Hotels Near Masjid Al-Haram in 2023
Secondly, Hajj Services
With regard to Hajj services, it provides two systems:
The first system:
It is a system for foreign pilgrims, and this system includes everything related to foreign pilgrims,
including transportation, accommodation, and all services available to them until they leave the country.
The second system:
It is a system for internal pilgrims, i.e. from within Saudi Arabia, It is an electronic system that includes all services provided to pilgrims,
This system enables pilgrims to choose the institutions that will supervise the services and contract with them.
Other Services
Other services provided by the Ministry of Hajj:
Firstly, Individuals
- Transaction Inquiry.
- Submit a new transaction.
- Inquiry about licensed Umrah companies.
- Umrah visa inquiry.
- Hajj permits reservation cancellation.
- Refund of the previous season’s reservation amount.
- Booking and obtaining a Hajj permit for citizens and residents.
- Inquiry about the reservation status of the Hajj permit.
- Inquire about licensed domestic pilgrims companies and institutions.
Secondly, Business
- Approving subsistence contracts for pilgrims abroad.
- Approval of housing contracts for pilgrims abroad.
- Approval of transport for pilgrims abroad.
In addition, Important links for Umrah and Hajj:
